How to remove a user

Article Summary:

You can remove a user from the Control Panel by accessing the users page in the zone settings and selecting the appropriate user to remove. The user wont be physically deleted but instead deactivated so that they no longer appear as a selectable profile. Read on further for more details. 

Introduction:

This article will go through how you can remove a user from the energy control panel. 

Note: If you wish to remove a user from the online portal, this would need to be done by contact our support team at [e-mail]. 

Navigation:

In order to remove a user from the panel, you need to have access to the control panel with Site Manager level permissions - see here for more information on permissions: Permissions chart – ArcSett. 

Once you are at the panel: 

1. Select the ArcSett Logo in the top left hand corner.

2. Log in to the control panel using your 6 digit PIN.

3. Click the Logo again and choose settings.

4. Select Add/Edit Users.

5. Action changes as appropriate. 

Removing a User:

As the Energy Controls keeps a log of activity undertaken, there is not an option to explicitly delete a user. However, you are provided with the option to de-activate a user. This can be done by locating the relevant user in question, and from the drop down where it says 'deactivated' change the drop down from 'No' to 'Yes'. 

When you de-activate a user, their login option will no longer appear when accessing the panel. 

Note: Users can be re-activated as/ when required. 

Validation of Outputs:

In order to validate that a user has been removed, you can simply log out of the panel. Then when you next to try to log in for the panel that users profile should no longer be displayed.